Terms & Conditions

 

General


Booking Terms & Cancellation Policy
 

1. Booking Terms

1.1. The Landlord agrees to conduct reference checks or verification (if required) of the Tenant’s information without delay after payment of the Holding Deposit.

1.2. The Tenant agrees (subject to approval of this Booking by the Landlord) that when the Tenant signs and returns the Booking and Tenancy Agreement to the Landlord this shall constitute authority for the Landlord to counter-sign and complete the Tenancy Agreement without delay once Part 1 of the Rental Requirements have been satisfied in full and the Landlord has notified the Tenant that the Booking has been accepted. This Tenancy Agreement will then be a binding legal contract and a copy will be available from the Residents Portal.

1.3. The Tenant agrees to provide an eligible and acceptable Guarantor who shall complete a Guarantor Agreement if the Tenant is a UK citizen and chooses not to pay the Total Rent prior to the Start Date or if the Tenant is under the age of 18 at the date of signing the Tenancy Agreement the Tenant agrees to provide an eligible and acceptable Guarantor who shall complete a Guarantor Agreement whether the Tenant is a UK citizen or a non-UK citizen. If the Tenant is a non-UK citizen, the Tenant agrees that in lieu of a Guarantor, they must pay all of the Total Rent in advance.The Landlord has provided the Tenant with a copy of the Landlord’s Privacy Policy (such policy is also available in full at novelstudent.com/privacy-policy and the MHCLG “How to Rent” checklist. The Landlord advises that the Tenant should read these documents before submitting this Booking.

1.3.1. The parties acknowledge and agree that where the Property is ready for occupation when the Tenancy is granted copies of the Energy Performance Certificate and gas safety certificate (if relevant) for the Property are available via the Residents Portal. Where the Property is not yet ready for occupation the Energy Performance Certificate and gas safety certificate (if relevant) for the Property will be made available via the Residents Portal prior to the Move-In Date.

2. Cancellation Policy

2.1. Either party may terminate this Booking (and the Tenancy Agreement, if completed) by sending an email to the other party at any time during the 7 days after the date of this Booking (the “7 Day Cooling-Off Period”) unless the Move-In Date has occurred before then. If the Booking is cancelled during this period the Landlord will not charge the Tenant any sums due under the Tenancy Agreement and any Holding Deposit, Deposit, or advance of the Total Rent paid to the Landlord will be returned to the Tenant.

2.2. If the Tenant is a prospective first year undergraduate student and the Tenant’s offer of a place at the University is withdrawn for one of the following reasons:

2.2.1. by the University as a result of the Tenant not having achieved the required entry grades; or

2.2.2. if the Tenant chooses to go to a different University as a result of having exceeded the Tenant’s expected grades; or

2.2.3. the Tenant’s place at the University is withdrawn as a result of the Tenant’s student visa being denied; the Tenant may be eligible to be released from this Booking (and the Tenancy Agreement, if completed) provided the Tenant supplies the Landlord with the following evidence:

  • in respect of clause 2.2.1, a copy of the written rejection letter from the University or a screen shot of the Tenant’s UCAS which confirms that the required results were not achieved for the University; or
  • in respect of clause 2.2.2, a copy of the proof of acceptance of your new University by UCAS adjustment; or
  • in respect of clause 2.2.3, a copy of written rejection letter from the University which confirms that the Tenant does not have the relevant Visa and a copy of the relevant Visa rejection correspondence

2.2.4. The Tenant must send the documents to the Landlord via email within 7 days from the date the Tenant’s results are published or within 7 days from the date the relevant Visa rejection correspondence is received. The Landlord will verify the documents and the Tenant will be obliged to supply any additional information requested by the Landlord. Provided that the Landlord is satisfied with the documents provided this Booking (and the Tenancy Agreement, if completed) will be cancelled and any Holding Deposit, Deposit or advance of the Total Rent paid to the Landlord will be refunded to the Tenant.

2.3. The Landlord may terminate this Booking (and the Tenancy Agreement, if completed) if the Tenant;

  • Fails to provide the documents set out in Part 2 of the Rental Requirements; or
  • Fails to take occupation of the Unit within 7 days of the Move-In Date (save where prior arrangement has been made between the Landlord and the Tenant).

2.4. To the extent provided by law, the Landlord shall not be liable to pay damages to the Tenant if the Landlord cannot give possession of the Unit to the Tenant on the Move-In Date for reasons beyond the Landlord’s reasonable control and in such case the Tenant shall not be liable to pay any part of the Total Rent or perform any of the other Tenant’s obligations prior to the date on which possession of the Unit can be given. The Tenant may terminate this Booking (and the Tenancy Agreement, if completed) if the Landlord is unable to give possession of the Unit to the Tenant within 90 days of the Move-In Date and any Holding Deposit, Deposit or advance of the Total Rent paid to the Landlord will be refunded to the Tenant.

2.5. Following cancellation of this Booking (and the Tenancy Agreement, if completed) in accordance with this clause the Landlord will be entitled to re-market the Unit immediately to other prospective tenants.

3. Holding Deposit

3.1. The Holding Deposit will be paid on the date of this Booking and is equal to one week’s rent.

3.2. The Landlord and Tenant agree as follows:

  • The Holding Deposit will be held by the Landlord for a maximum of 14 days whilst the Landlord carries out reference checks and reviews the documents required under Part 1 of the Rental Requirements.
  • A copy of the draft Tenancy Agreement was provided to the Tenant prior to the Holding Deposit being paid.
  • The Holding Deposit will be applied as a credit to any portion of the Total Rent due if the Tenancy is granted or refunded to the Tenant according to the terms of the Cancellation Policy in this Booking if the Booking is cancelled or retained by the Landlord in accordance with clause 3.3 below.

3.3. If the Holding Deposit has been paid to the Landlord but the Tenancy Agreement has not been completed within 14 days after the Holding Deposit was taken and the Tenant does not qualify for a cancellation under terms of this Booking, the Holding Deposit will be forfeited to the Landlord in the following circumstances:

  • Where the Tenant provides false or misleading information when deciding to rent the Unit;
  • If the Tenant fails the right to rent checks referred to in the Booking;
  • If the Tenant fails to take all reasonable steps to enter into a Tenancy Agreement where the Landlord has taken all reasonable steps to do so.

3.4. If the Holding Deposit has been paid to the Landlord and the Tenancy Agreement has been completed but the Tenant withdraws from renting the Unit as set out in clause 2.3(b) above the Holding Deposit will be forfeited to the Landlord.

4. COVID-19 Cancellation Policy

4.1. In addition to any cancellation rights listed in clause 2 of this Booking, the Tenant may cancel this Booking or modify terms of the Booking (and the Tenancy, if completed):

4.1.1. if the Tenant lives in a country that has government-imposed travel restrictions in place by either the home country or the United Kingdom and/or local government that prevent the Tenant from traveling or arriving to the Property to taking possession of the Unit. If the restrictions are for an indeterminate amount of time, the Tenant may cancel the Booking (and the Tenancy, if completed). If the restrictions have a published ending date, the Tenant may post-pone the Move-In Date up to the published ending date.

  • In respect of clause 4.1.1, the Tenant must provide written notice to the Landlord of their desire to cancel or modify the Move-In Date no later than 7 days prior to the Move-In Date and must show evidence of the government-imposed restrictions.

4.1.2. if the Tenant’s University and programme of study delays full-time or part-time face-to-face teaching programmes, the Tenant may postpone the Move-In Date until face-to-face teaching commences, either full-time or part-time. This clause applies only if no face-to-face teaching occurs.

  • In respect of clause 4.2.1, the Tenant must provide written notice to the Landlord of their desire to modify the Move-In Date no later than 7 days prior to the Move-In Date and must show evidence of lack of face-to-face teaching for their specific courses of study for the term in question.

4.1.3. if the Tenant’s University cancels the study programme and course, the Tenant may cancel the Booking (and the Tenancy, if completed).

  • In respect of clause 4.1.3, the Tenant must provide written notice to the Landlord of their desire to cancel the Booking (and the Tenancy, if completed) no later than 7 days prior to the Move-In Date and must show evidence of the cancellation of the study programme and course on official correspondence to the Tenant from the University.

4.2. All aspects of this COVID-19 Cancellation Policy apply only until the Tenancy is granted at Move-In. After this occurs, the Tenancy governs any rights to termination from both parties.

4.3. If the Booking is cancelled during this period for any reason listed in clause 4, the Landlord will not charge the Tenant any sums due under the Tenancy Agreement and any Holding Deposit, Deposit, or advance of the Total Rent paid to the Landlord will be returned to the Tenant. If the Tenancy’s Move-In Date is postponed or otherwise adjusted, any portion of the Total Rent will not be charged for the pro-rata share of days it is postponed, and any amounts paid by the Tenant will be credited to the Tenant’s account.

Website Terms & Conditions

 

Our Content:

  • Novel Student endeavours to make all reasonable efforts to ensure that any information and content on the website is kept updated, however, cannot ultimately guarantee the accuracy of this information, and cannot be held liable for any reliance placed on this content unless agreed with us in writing.

Imagery Disclaimer:

  • Drawings, plans and imagery on the website are indicative only.
  • Any of the above may not be to scale and may be subject to change.

Computer Generated Images:

  • Please note developments which aren’t yet opened may be represented by computer generated images and virtual tours. These images are a representation of the building and therefore may be subject to slight changes.

Room Imagery:

  • Images are used to represent the quality and style of different room types, and should not be used as a guarantee of layout, fixtures and fittings.
  • Please consult with a Novel Student property team member for the confirmed features of a particular apartment.
Flexible Booking Policy
 

We know it remains a very difficult time for all students looking to plan their studies for the 2021/2022 academic year. While it is impossible to know how the global health crisis will evolve between now and September 2021 and we remain hopeful for a normal opening of our new buildings. Until there is more certainty globally, we want you to be able to book with us in confidence with our Booking Commitment.

If your circumstances change and you would like to cancel your booking, then the following will apply…

For bookings made prior to the 31st May 2021:

Cancel with no penalty.

If you provide written notice of your booking cancellation before the 31st May 2021 you will receive a full refund.

For bookings made on or after the 31st May 2021:

Our cancellation policy applies.

If you provide written notice of your booking cancellation within the ‘7-day cooling off period’, and prior to your move in date you will receive a full refund.

 

Travel Restrictions

If government travel restrictions in the UK or your home country prevent you from travelling to the UK. Depending on circumstances, we will either postpone your contract start date or cancel your booking at your request.

 

Face-to-face teaching delayed or your course is postponed

If your course start date is postponed or your course moves online, and you wish to adjust your contract start date. We will adjust your start date at your request and at no additional cost to you, to match the starting month of your course.

Isolation or Quarantine Required

If you are required to quarantine for 2 weeks upon arrival to the UK or required to isolate at any point, our dedicated team at the community are available for your well-being and will provide regular health checks to ensure you are safe and well. We will support you with the delivery of any food or medicine that you require to your door.

 

Course Cancellation

If your course is no longer running then we will cancel your booking at your request.

Each of the protections above will be subject to the relevant written verification within the specified timeframe and only apply to situations resulting from Covid-19. For further information on this policy please see our Booking Terms and Cancellation Policy.
 

Spring Booking Offer - 2023/24

Book your room today and receive a cash back incentive!

New customers who complete a room booking for the 2023/24 academic year at one of the properties listed below will receive cash back to their account, as per the amount listed in table A.

Table A:

Property - Cash Card - Code:

Altura - £150 - SPRING150

Riverside - £200 – SPRING200

Silk Mill - £150 - SPRING150

The Aspen - £400 - SPRING400

Wick Park - £350 - SPRING350

Alma Place - £150 - SPRING150

Huxley Studios - £150 - SPRING150

The below terms and conditions will apply to this booking offer:

  • Qualifying bookers will receive cash back if they are one of the first 20 students to complete their booking at one of our Novel Student properties.
  • To qualify you must:
  • Complete a booking with Novel Student for the 2023/24 academic year at one of the properties listed in table a for a minimum tenancy period of 44 weeks.
  • A completed booking includes:
    • Completing an application for a selected apartment, quoting the relevant code, as set out in table A, in the promo box of the application form.
    • Signing a tenancy agreement and paying a holding deposit.
    • If selecting an instalment option as part of their tenancy payment plan a guarantor will also be required to sign the agreement.
  • Qualifiers will also need to fulfil the terms of their tenancy agreement, paying their first instalment of rent and moving into the property no later than 31st October 2023.
  • We will aim to provide this cash back no later than 30 days after the terms of these conditions have been met, and the qualifying student has moved into the property.
  • The offer will be deemed null and void if the qualifying student cancels their booking.
  • Novel Student reserves the right to terminate, amend or extend this offer at any time.
  • This offer relates to bookings for the 2023/24 academic year, at the properties listed in table A only.
  • This offer can only be applied in conjunction with the Refer A Friend offer.
  • This offer is not automatically applicable to agent referrals. It is only applicable where specified by a member of the Novel Student team.
  • This offer is open from 1st February 2023 at 9am to 31st May 2023 at 6pm or until 20 residents have qualified for this incentive at each applicable property.
  • This cashback offer will be applied as a rent credit to your Novel Student account once the rental and tenancy obligations outlined above have been fulfilled.
  • This incentive is applicable to selected room types only, please contact the property team for further information.
 

Refer A Friend Booking Offer - 2023/24

Refer a friend to live with Novel Student and receive a £200 cash card
We are offering rewards if you refer your friend to stay at Novel Student for the 2023/24 academic year.
For the chance for you to receive a £200 cash card you will need to:
  • Make sure your friend quotes your full name, followed by ‘RAF200’, in the promo box on their application form.
  • You as the referrer must already have a completed booking with Novel Student.
  • Your friend should not already have a booking with Novel Student
This offer applies to bookings at the properties listed in table A.
Table A:
Property:                      
Altura
Aster House
Hillside House
Riverside
Silk Mill
The Aspen
Wick Park
Alma Place
Huxley Studios
This offer will be running for a limited time, so make sure you act quickly to ensure that you don’t miss out!
There is no limit on the number of friends you can refer, but the below terms and conditions will apply:
  • Qualifying bookers will receive a £200 cash card for each friend they refer whilst this offer is running.
  • To qualify the referrer must:
    • Have a completed booking with Novel Student for the 2023/24 academic year at one of the properties listed in table A. A completed booking includes both signing a tenancy agreement and paying a holding deposit.
    • Fulfil the terms of their tenancy agreement, paying their first instalment of rent and moving into the property.
  • The referred friend must:
    • Not have a booking with Novel Student for the 2023/24 academic year prior to claiming the refer a friend offer.
    • Must not be a Novel Student rebooker
    • Quote the referrer’s full name followed by ‘RAF200’ at the promo box during their booking process, whilst this offer is still live.
    • Complete a booking for 2023/24 with Novel Student whilst this offer is still live, at one of the properties listed in table A.
    • Fulfil the terms of the tenancy agreement, paying their first instalment of rent and moving into the property
    • Book an academic year tenancy which is a minimum of 44 weeks in length, or 39 weeks in Bottleworks, Cork.
  • We will aim to provide the cash card to the referrer no later than 30 days after the terms of these conditions have been met and the referred friend has moved into the property.
  • The offer will be deemed null and void if either the recommender or the recommended friend cancels their booking.
  • Novel Student reserves the right to terminate, amend or extend this offer at any time
  • It is the referrer’s responsibility to look after the reward of this incentive. Novel Student will not be liable for any cash cards which are lost.
  • Novel Student reserves the right to utilise any supplier for the cash card, as long as it is of an equal value to £200.
  • There is no limit on the number of students you can refer to Novel Student, but it is not applicable for friends who have already been referred by another Novel Student booker.
  • This offer relates to bookings for the 2023/24 academic year at the properties listed in table A only.
  • By qualifying for this offer you automatically grant Novel Student the right to share your full name and email address with the supplier of the cash card or gift card for the purposes of distributing the reward of this incentive to you.
  • This offer can only be applied in conjunction with the Early Bird Booking Offer.
  • This offer is not applicable for bookings via a referral agent.
  • This offer is open from Wednesday 23rd November 2022 at 9am to Tuesday 28th February 2023 at 6pm or until 20 residents have qualified for this incentive at each applicable property.
  • The reward of this incentive is a £200 cash card, however, Novel Student reserves the right to utilise a gift card supplier, as long as the gift card is to the value specified in table A. The same terms will apply if a gift card is substituted as the reward of this incentive.
  • This incentive is applicable to selected room types only, please contact the property team for further information.
   
Rebook for next year and receive a cash back incentive!

 

Current residents at Novel Student will receive a cash back incentive if they renew their tenancy for the 2023/24 academic year.

New customers who complete a room booking for the 2023/24 academic year at one of the properties listed below will receive a cash back incentive, as per the amount listed in table A.

Table A:
Altura – Cash Back: £200 – Code: RENEWAL200

Alma Place – Cash Back: £200 – Code: RENEWAL200

Huxley Studios - Cash Back: £200 – Code: RENEWAL200

Riverside – Cash Back: £400 – Code: RENEWAL400

Silk Mill – Cash Back: £300 – Code: RENEWAL300

The Aspen – Cash Back: £500 – Code: RENEWAL500

 

The below terms and conditions will apply to this offer:


Current residents who renew for the 2023/24 academic year will receive a cash back incentive.


To qualify you must:

  • Have a valid tenancy agreement with Novel Student for the 2022/23 academic year. New bookers are not eligible for this offer.
  • Complete a booking for the 2023/24 academic year at one of the properties listed in table A for a minimum tenancy period of 44 weeks.
  • A completed booking includes:
    • Completing an application for a selected apartment, quoting the relevant code, as set out in table A, in the promo box of the application form.
    • Signing a tenancy agreement.
    • If selecting an instalment option as part of their tenancy payment plan a guarantor will also be required to sign the agreement.
  • Qualifiers will also need to fulfil the terms of their tenancy agreement, paying their first instalment of rent and moving into the property for their 2023/24 tenancy.
  • Rooms are subject to availability.
  • Customers who are currently in rent arrears are not eligible for this offer until such time as rent arrears are cleared. Customers in rent arrears at the end of their 2022/23 tenancy will not be eligible for this offer.
  • The reward of this incentive is a cash back offer.
  • This cashback offer will be applied as a rent credit to your Novel Student account once the rental and tenancy obligations outlined above have been fulfilled.
  • We will aim to provide the reward of this incentive no later than 30 days after the terms of these conditions have been met, and the qualifying student has moved into the property for their 2023/24 booking.
  • The offer will be deemed null and void if the qualifying student cancels their booking.
  • Novel Student reserves the right to terminate, amend or extend this offer at any time.
  • This offer relates to renewals for the 2023/24 academic year, at the properties listed in table A only.
  • This offer cannot be applied in conjunction with any other offer.
  • This offer is not applicable to agent referrals.
  • Only one cash back offer per qualifying customer is permitted. The value is non-transferable and customers in dual occupancy rooms are entitled to one cash back offer only.
  • This offer is open from Monday 7th November at 9am to Friday 28th February at 6pm or until 30 bookings have been taken at Altura, Alma Place, Huxley Studios, Riverside and The Aspen, or until 15 bookings have been taken at Silk Mill.
  • This incentive is applicable to selected room types only, please contact the property team for further information.

Limited Time Only Booking Offer – Alma Place Residents Only

Current residents at Alma Place will qualify for the following benefits if they renew their tenancy for the 2023/24 academic year by Tuesday 28th February at 7pm.

  • £50 gift voucher, to be distributed 7 days after completing their booking.
  • Entered into a raffle, to win a £150 amazon voucher, to be distributed 7 days after a completed booking.

This offer can also be applied in conjunction with the current rebooker offer at Alma Place.

The below terms and conditions will apply to this offer:

  1. Current residents who renew for the 2023/24 academic year will receive a £50 gift voucher.
  • The reward of this incentive is a gift voucher.
  • Novel Student reserves the right to utilise any supplier for the gift card, as long as the gift card is to the value of £50.
  • This offer is open from Tuesday 21st February at 11am to Tuesday 28th February at 7pm or until 10 bookings have qualified for this offer.
  1. Current residents who renew for the 2023/24 academic year will also be entered into a prize draw to receive a £150 amazon voucher.
  • The reward of this incentive is a £150 amazon voucher.
  • Novel Student reserves the right to utilise any supplier for the voucher, as long as the voucher is to the value of £150.
  • Only one entry will be accepted per person.
  • https://commentpicker.com/random-name-picker.phpA winner will be selected at random using
  • The winner will be announced on Wednesday 1st March, they will be notified in-person or by email on the same day.
  • To find out if you are the winner of this giveaway you can also email the following address after the closing date of the competition: [email protected].
  • This offer is open from Tuesday 21st February at 11am to Tuesday 28th February at 7pm or until 10 bookings have qualified for this offer.

To qualify for both of the above you must:

  • Have a valid tenancy agreement with Novel Student for the 2022/23 academic year. New bookers are not eligible for this offer.
  • Complete a booking for the 2023/24 academic year at Alma Place for a minimum period of 44 weeks.
  • A completed booking includes:
    • Completing an application for a selected apartment, quoting AlmaPlace50, in the promo box of the application form.
    • Signing a tenancy agreement
    • If selecting an instalment option as part of their tenancy payment plan a guarantor will also be required to sign the agreement.
  • Vouchers will not be distributed until 7 days after a booking has been completed by all parties (including Novel Student) and after the 7 day cooling off period has expired.
  • Rooms are subject to availability.
  • Customers who are currently in rent arrears are not eligible for this offer until such time as rent arrears are cleared. Customers in rent arrears at the end of their 2022/23 Tenancy will not be eligible for this offer.
  • We will aim to provide the reward of this incentive no later than 28 days after the terms of these conditions have been met.
  • By qualifying for this offer you automatically grant Novel Student the right to share your full name and email address with the supplier of the gift card for the purposes of distributing the reward of this incentive to you.
  • The offer will be deemed null and void if the qualifying student cancels their booking. If a student cancels their booking after receiving their £50 gift card than a charge of £50 will be added to their account. This charge will need to be paid by the student before the end of their 2022/23 lease.
  • Novel Student reserves the right to terminate, amend or extend this offer at any time.
  • It is the qualifying student’s responsibility to look after their gift card. Novel Student will not be liable for any rewards which are lost.
  • This offer relates to renewals for the 2023/24 academic year at Alma Place only.
  • This offer is not applicable to agent referrals.
  • Only one gift card per qualifying customer is permitted. The gift card is non-transferable and customers in dual occupancy rooms are entitled to one gift card only for a total value of £50.
  • By entering this offer an entrant is indicating their agreement to be bound by these terms and conditions.
  • This offer can only be applied in conjunction with the current rebooker offer at Alma Place. To qualify for this offer please refer to the separate terms and conditions of the rebooker offer.

Limited Time Only Booking Offer – Aster House Residents Only

  • Current residents at Aster House will qualify for the following benefits if they renew their tenancy for the 2023/24 academic year by Tuesday 28th February at 6pm.

  • Entered into a raffle, to win a £200 cash card, to be distributed 28 days after the 7 day cooling off period expires.

    The below terms and conditions will apply to this offer:

  • Current residents who renew for the 2023/24 academic year will be entered into a prize draw to receive a £200 cash card.

  • The reward of this incentive is a £200 cash card.

  • Novel Student reserves the right to utilise any supplier for the cash card, as long as the voucher is to the value of £200.

  • The rewards of this incentive is a cash card, however, Novel Student reserves the right to utilise a gift card or voucher supplier, as long as the gift card/ voucher is to the value of £200. The same terms and conditions will apply.

  • Only one entry will be accepted per person.

  • A winner will be selected at random using https://commentpicker.com/random-name-picker.php

  • The winner will be announced on Friday 10th March, they will be notified in-person or by email on the same day.

  • To find out if you are the winner of this giveaway you can also email the following address after the closing date of the competition: [email protected].

  • This offer is open from Friday 24th February at 9am to Tuesday 28th February at 6pm.

    To qualify for both of the above you must:

  • Have a valid tenancy agreement with Novel Student for the 2022/23 academic year. New bookers are not eligible for this offer.

  • Complete a booking for the 2023/24 academic year at Aster House for a minimum period of 44 weeks.

  • A completed booking includes:

    • Completing an application for a selected apartment.

    • Signing a tenancy agreement

    • If selecting an instalment option as part of their tenancy payment plan a guarantor will also be required to sign the agreement.

  • The cash card will not be distributed until 7 days after a booking has been completed by all parties (including Novel Student) and after the 7 day cooling off period has expired.

  • Rooms are subject to availability.

  • Customers who are currently in rent arrears are not eligible for this offer until such time as rent arrears are cleared. Customers in rent arrears at the end of their 2022/23 Tenancy will not be eligible for this offer.

  • We will aim to provide the reward of this incentive no later than 28 days after the terms of these conditions have been met.

  • By qualifying for this offer you automatically grant Novel Student the right to share your full name and email address with the supplier of the cash card for the purposes of distributing the reward of this incentive to you.

  • The offer will be deemed null and void if the qualifying student cancels their booking. If a student cancels their booking after receiving their £200 cash card than a charge of £200 will be added to their account. This charge will need to be paid by the student before the end of their 2022/23 lease.

  • Novel Student reserves the right to terminate, amend or extend this offer at any time.

  • It is the winning student’s responsibility to look after their cash card. Novel Student will not be liable for any rewards which are lost.

  • This offer relates to renewals for the 2023/24 academic year at Aster House only.

  • This offer is not applicable to agent referrals.

  • By entering this offer an entrant is indicating their agreement to be bound by these terms and conditions.
     

Flash Friday – Altura Residents Only

Current residents at Altura will qualify for the following benefits if they renew their tenancy for the 2023/24 academic year by Tuesday 28th February at 6pm.

  • £50 gift voucher, to be distributed 7 days after completing their booking.
  • Entered into a raffle, to win a £150 amazon voucher, to be distributed 7 days after a completed booking.

This offer can also be applied in conjunction with the current rebooker offer at Altura.

The below terms and conditions will apply to this offer:

  1. Current residents who renew for the 2023/24 academic year will receive a £50 gift voucher.
  • The reward of this incentive is a gift voucher.
  • Novel Student reserves the right to utilise any supplier for the gift card, as long as the gift card is to the value of £50.
  • This offer is open from Wednesday 1st February at 9am to Saturday 25th February at 6pm or until 25 bookings have qualified for this offer.
  1. Current residents who renew for the 2023/24 academic year will also be entered into a prize draw to receive a £150 amazon voucher.
  • The reward of this incentive is a £150 amazon voucher.
  • Novel Student reserves the right to utilise any supplier for the voucher, as long as the voucher is to the value of £150.
  • Only one entry will be accepted per person.
  • https://commentpicker.com/random-name-picker.phpA winner will be selected at random using
  • The winner will be announced on 3rd February at 7.45pm, they will be notified in-person or by email on the same day.
  • To find out if you are the winner of this giveaway you can also email the following address after the closing date of the competition: [email protected]
  • This offer is open from Wednesday 1st February at 9am to Friday 3rd February at 7pm.

To qualify for both of the above you must:

  • Have a valid tenancy agreement with Novel Student for the 2022/23 academic year. New bookers are not eligible for this offer.
  • Complete a booking for the 2023/24 academic year at Altura for a minimum period of 45 weeks.
  • A completed booking includes:
    • Completing an application for a selected apartment, quoting FlashFriday50, in the promo box of the application form.
    • Signing a tenancy agreement
    • If selecting an instalment option as part of their tenancy payment plan a guarantor will also be required to sign the agreement.
  • Vouchers will not be distributed until 7 days after a booking has been completed by all parties (including Novel Student) and after the 7 day cooling off period has expired.
  • Rooms are subject to availability.
  • Customers who are currently in rent arrears are not eligible for this offer until such time as rent arrears are cleared. Customers in rent arrears at the end of their 2022/23 Tenancy will not be eligible for this offer.
  • We will aim to provide the reward of this incentive no later than 28 days after the terms of these conditions have been met.
  • By qualifying for this offer you automatically grant Novel Student the right to share your full name and email address with the supplier of the gift card for the purposes of distributing the reward of this incentive to you.
  • The offer will be deemed null and void if the qualifying student cancels their booking. If a student cancels their booking after receiving their £50 gift card than a charge of £50 will be added to their account. This charge will need to be paid by the student before the end of their 2022/23 lease.
  • Novel Student reserves the right to terminate, amend or extend this offer at any time.
  • It is the qualifying student’s responsibility to look after their gift card. Novel Student will not be liable for any rewards which are lost.
  • This offer relates to renewals for the 2023/24 academic year at Altura only.
  • This offer is not applicable to agent referrals.
  • Only one gift card per qualifying customer is permitted. The gift card is non-transferable and customers in dual occupancy rooms are entitled to one gift card only for a total value of £50.
  • By entering this offer an entrant is indicating their agreement to be bound by these terms and conditions.
  • This offer can only be applied in conjunction with the current rebooker offer at Altura. To qualify for this offer please refer to the separate terms and conditions of the rebooker offer.

Global Student Living Listing Survey - £1,000 Apple Gift Card

Residents at the below locations have the chance to receive a £1,000 Apple gift card by completing our Spring survey; GSLI.

  • Aster House, Belfast
  • Altura, Birmingham
  • Bridle Works, Glasgow
  • Hillside House, Sheffield
  • Huxley Studios, Edinburgh
  • Riverside, Canterbury
  • Silk Mill, Edinburgh
  • The Aspen, Leicester

Have your say on your experience within our Novel Student Accommodation, complete our Spring survey and be in for a chance to win!

The rules of the giveaway are as follows:

  • You must be a current resident at the above locations for the 2022/23 academic year to enter.
  • Follow your email link or QR code provided by your leasing team to access our survey
  • You must complete the survey between Monday 6th March 2023 at 9am and 31st May 2023 by 6pm.

The following terms will also apply:

  • This offer is open to residents as listed above for the 2022/23 academic year. To qualify as a resident you will need to have:
    • A signed tenancy agreement for the 2022/23 academic year.
    • Moved into an apartment at any of the above locations only.
  • To qualify to enter this giveaway you must also:
    • Receive an email from Novel Student inviting you to complete the survey.
    • Follow the link provided.
    • Select your location and follow the steps to provide your feedback and complete the survey.
  • By entering this giveaway, an entrant is indicating their agreement to be bound by these terms and conditions.
  • Only one entry will be accepted per person.
  • The giveaway will begin on Monday 6th March 2023 at 9am.
  • The closing date for entry will be Friday 31st May 2023 at 9pm. After this date, no further entries to the giveaway will be permitted.
  • No responsibility can be accepted for entries not received for whatever reason.
  • It is the qualifying student’s responsibility to look after their voucher. Novel Student will not be liable for any vouchers which are lost.
  • Novel Student reserves the right to terminate, amend or extend this offer at any time. Any changes to the competition will be notified to entrants as soon as possible by Novel.
  • Novel is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this giveaway.
  • The prize is as follows:
    • £1,000 Apple gift card
  • If a gift card cannot be purchased from this supplier Novel Student reserves the right to utilise any supplier for the gift card, as long as the gift card is to the value as specified in table a.
  • One winner will be selected at random using https://commentpicker.com/random-name-picker.php
  • The winner will be announced on Friday 2nd June 2023 and they will be notified by email on the same day. If the winner does not respond to our email within 7 days of notification, we will have to withdraw the prize from the winner and pick a replacement winner.
  • To find out if you are the winner of this giveaway you can also email the following address after the closing date of the competition: [email protected]
  • Novel’s decision in respect of all matters to do with the giveaway will be final and no correspondence will be entered into.
  • The giveaway and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
  • The winner agrees to the use of their name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
 

Download The Student Energy Project App And Win A £390 Pangaia Gift Card

Residents at the property The Aspen in Leicester have the chance to receive a £390 Panagia gift card by downloading The Student Energy Project App.

To celebrate the launch of our partnership with The Student Energy Project (TSEP) we are offering our residents at The Aspen in Leicester the chance to win a £390 Pangaia gift card.

The rules of the giveaway are as follows:

  • You must be a current resident at The Aspen for the 2022/23 academic year.
  • Follow the email link sent by TSEP, downloading the app and logging in using the log-in details provided.

The following terms will also apply:

  • This offer is open to residents at The Aspen Leicester for the 2022/23 academic year. To qualify as a resident you will need to have:
    • A signed tenancy agreement for the 2022/23 academic year.
    • Moved into an apartment at The Aspen.
  • To qualify to enter this giveaway you must also:
    • Receive an email from TSEP inviting you to join their app.
    • Follow the link and download the app.
    • Log-in using your email address and the password provided to you within TSEP email.
  • By entering this giveaway, an entrant is indicating their agreement to be bound by these terms and conditions.
  • Only one entry will be accepted per person.
  • The giveaway will begin on Monday 5th December 2022 at 10am.
  • The closing date for entry will be Tuesday 28th February 2023 at 6pm. After this date, no further entries to the giveaway will be permitted.
  • No responsibility can be accepted for entries not received for whatever reason.
  • It is the qualifying student’s responsibility to look after their voucher. Novel Student will not be liable for any vouchers which are lost.
  • Novel Student reserves the right to terminate, amend or extend this offer at any time. Any changes to the competition will be notified to entrants as soon as possible by Novel.
  • Novel is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this giveaway.
  • The prize is as follows:
    • £390 Pangaia gift card.
  • If a gift card cannot be purchased from this supplier Novel Student reserves the right to utilise any supplier for the gift card, as long as the gift card is to the value as specified in table a.
  • One winner will be selected at random using https://commentpicker.com/random-name-picker.php
  • The winner will be announced on Monday 6th March 2023 and they will be notified by email on the same day. If the winner does not respond to our email within 7 days of notification, we will have to withdraw the prize from the winner and pick a replacement winner.
  • To find out if you are the winner of this giveaway you can also email the following address after the closing date of the competition: [email protected]
  • Novel’s decision in respect of all matters to do with the giveaway will be final and no correspondence will be entered into.
  • The giveaway and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
  • The winner agrees to the use of their name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

Early Bird Booking Offer - 2023/24

Book your room today and receive a cash card incentive!

At Novel Student we would like to reward our early bird bookers who book with Novel Student for the 2023/24 academic year.

New customers who complete a room booking for the 2023/24 academic year at one of the properties listed below will receive a cash card incentive, as per the amount listed in table A.

Table A:

Property - Cash Card - Code:

Altura - £150 - EARLYBIRD150

Aster House - £150 - EARLYBIRD150

Hillside House - £200 - EARLYBIRD200

Riverside - £300 - EARLYBIRD300

Silk Mill - £150 - EARLYBIRD150

The Aspen - £400 - EARLYBIRD400

Wick Park - £350 - EARLYBIRD350

Alma Place - £150 - EARLYBIRD150

Huxley Studios - £150 - EARLYBIRD150

To receive your cash card you will need to be one of the first 20 students to book at one of our Novel Student properties for the 2023/24 academic year.

Only the first 20 bookings at each property are applicable for this reward, so make sure you act quickly to ensure that you don’t miss out!

The below terms and conditions will apply to this early bird booking offer:

  • Qualifying bookers will receive a cash card if they are one of the first 20 students to complete their booking at one of our Novel Student properties.
  • To qualify you must:
  • Complete a booking with Novel Student for the 2023/24 academic year at one of the properties listed in table a for a minimum tenancy period of 44 weeks (or 39 weeks at Bottleworks, Cork).
  • A completed booking includes:
    • Completing an application for a selected apartment, quoting the relevant code, as set out in table A, in the promo box of the application form.
    • Signing a tenancy agreement and paying a holding deposit.
    • If selecting an instalment option as part of their tenancy payment plan a guarantor will also be required to sign the agreement.
  • Qualifiers will also need to fulfil the terms of their tenancy agreement, paying their first instalment of rent and moving into the property no later than 31st October 2023.
  • We will aim to provide this cash card no later than 30 days after the terms of these conditions have been met, and the qualifying student has moved into the property.
  • The offer will be deemed null and void if the qualifying student cancels their booking.
  • Novel Student reserves the right to terminate, amend or extend this offer at any time.
  • It is the qualifying student’s responsibility to look after their cash card. Novel Student will not be liable for any cash cards which are lost.
  • Novel Student reserves the right to utilise any supplier for the cash card, as long as the cash card is to the value as specified in table A.
  • This offer relates to bookings for the 2023/24 academic year, at the properties listed in table A only.
  • This offer can only be applied in conjunction with the Refer A Friend offer.
  • This offer is not automatically applicable to agent referrals. It is only applicable where specified by a member of the Novel Student team.
  • Only one cash card per qualifying customer is permitted. The cash card is non-transferable and customers in dual occupancy rooms are entitled to one card only.
  • By qualifying for this offer you automatically grant Novel Student the right to share your full name and email address with the supplier of the cash card for the purposes of distributing the reward of this incentive to you.
  • This offer is open from Wednesday 23rd November 2022 at 9am to Tuesday 31st January 2023 at 6pm or until 20 residents have qualified for this incentive at each applicable property.
  • The rewards of this incentive is a cash card, however, Novel Student reserves the right to utilise a gift card supplier, as long as the gift card is to the value specified in table A. The same terms will apply if a gift card is substituted as the reward of this incentive.