Terms & Conditions | Novel Student
Book a tour

Complete the form below and one of our team will be in touch.

Novel Student

Terms & Conditions

Please see our terms and conditions below.

  • Novel Student’s Gingerbread House Competition

    Book an appointment at one of our leasing offices to collect your free Gingerbread House Kit and enter our competition for a chance to win a bundle of prizes worth over £100!

    The rules of the competition and how to enter are as follows:

    • To receive your Gingerbread House kit and enter our competition you must be a registered contact/ register with our sales team. If you aren’t already registered you can do so by contact your local leasing office – https://novelstudent.com/contact-us/
    • Arrange an appointment to collect a kit from one of our leasing offices in Edinburgh, Glasgow or Sheffield.
    • Take your kit home and create your Gingerbread House. As always with Novel Student, individuality is encouraged, you may decorate your houses with additional sweets.
    • You must tag @novelstudent in your Instagram story of your decorated gingerbread house and direct message your image to our Novel Instagram page to enter the competition.

    The following terms apply:

    • The competition is open to full times students aged 18 years or over studying in either Glasgow, Edinburgh or Sheffield.
    • This offer is not available to Novel Student employees.
    • No third party or automated entries are permitted.
    • There is no entry fee and no purchase necessary to enter this competition.
    • By entering this competition, an entrant is indicating their agreement to be bound by these terms and conditions.
    • Only one entry will be accepted per person.
    • The competition will begin on Tuesday 24th November 2020 at 9am.
    • The closing date for entry will be Saturday 12th December 2020 at 6pm. After this date, no further entries to the competition will be permitted.
    • No responsibility can be accepted for entries not received for whatever reason.
    • Novel Student reserves the right to terminate, amend or extend this offer at any time. Any changes to the competition will be notified to entrants as soon as possible by Novel.
    • Novel is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
    • The prize is as follows:
    • 1 x Hotel Chocolate Hamper
    • 1 x Kindred Christmas Jumper
    • 1 x £50 Selfridges Voucher
    • The prize is as stated, and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
    • The best decorated gingerbread house will be chosen as a winner.
    • The winner will be announced on Monday 14th December 2020 and will be notified by direct message on Instagram and by email on the same day. If the winner does not respond to our message or email, or contact their local leasing office in regards to the competition, within 14 days of notification, we will have to withdraw the prize from the winner and pick a replacement winner.
    • Novel will notify the winner when and where the prize can be collected. Collection of the prize will take place at the Novel Student leasing office local to the student.
    • Novel will aim to provide the winner with the prize within 28 days of the winner being announced. However, Novel Student reserves the right to extend this if availability or delivery of the prizes delays their ability to provide the prize.
    • To find out if you are the winner of this competition you can also email the following address 28 days after the closing date of the competition: hello@novelstudent.com
    • Novel’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
    • By entering this competition, an entrant is indicating their agreement to be bound by these terms and conditions.
    • The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
    • The winner agrees to the use of their name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
    • Entry into the competition will be deemed as acceptance of these terms and conditions.
    • This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to Novel and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found at [https://novelstudent.com/privacy-policy/].
    • Route to entry for the competition and details of how to enter are also stated on our Instagram post on the 24/11/2020 and instructions are also provided by our leasing managers.

     

    Managed by CA EUROPE MANAGEMENT SERVICES PM LIMITED (company no. 12024440) whose registered office is at 2 Cross Keys Close, Marylebone, London W1U 2DF.

     

     

  • Refer A Friend Offer

    Refer a friend to live with Novel Student and receive £100 gift voucher each

    We are offering rewards if you refer your friend to stay at Novel Student for the 2021/22 academic year.

    For the chance for both you and your friend to receive a £100 gift voucher you will need to:

    • Make sure your friend quotes your full name, followed by ‘RAF1’, in the promo box on their application form.
    • You as the referrer must already have a completed booking with Novel Student.
    • Your friend should not already have a booking with Novel Student

    This offer will be running for a limited time, so make sure you act quickly to ensure that you don’t miss out!

    There is no limit on the number of friends you can refer, but the below terms and conditions will apply:

    • Qualifying bookers will receive a £100 gift card for each friend they refer whilst this offer is running. The referred friend will also receive a £100 gift card for completing their booking with Novel Student.
    • To qualify the referrer must:
    • Have a completed booking with Novel Student for the 2021/22 academic year. A completed booking includes both signing a tenancy agreement and paying a holding deposit.
    • Fulfil the terms of their tenancy agreement, paying their first instalment of rent and moving into the property.
    • The referred friend must :
    • Not have a booking with Novel Student for the 2021/22 academic year prior to claiming the refer a friend offer.
    • Quote the referee’s full name followed by ‘RAF 1’ at the promo box during their booking process, whilst this offer is still live.
    • Complete a booking for 2021/22 with Novel Student whilst this offer is still live.
    • Fulfil the terms of the tenancy agreement, paying their first instalment of rent and moving into the property
    • Book a academic year tenancy which is a minimum of 44 weeks in length.

     

    • The rewards of this incentive is a gift card, in the form of a Go Gift card. To see which brands this will be applicable for payment in please refer to their website – https://global.gogift.com/.
    • We will aim to provide this gift card to both parties no later than 30 days after the terms of these conditions have been met and the referred friend has moved in.
    • The offer will be deemed null and void if the recommended friend cancels their booking.
    • Novel Student reserves the right to terminate, amend or extend this offer at any time
    • It is the referee and referred friend’s responsibility to look after their vouchers. Novel Student will not be liable for any vouchers which are lost.
    • If Novel Student are unable to obtain a Go Gift gift card they reserve the right to substitute this with a gift card which is of the value of £100 from an alternative company.
    • There is no limit on the number of students you can refer to Novel Student, but it is not applicable for friends who have already been referred by another Novel Student booker.
    • This offer relates to bookings at Bridle Works, Silk Mill and Hillside House for the 2021/22 academic year.
    • This offer cannot be applied in conjunction with any other offer.
    • This offer is not applicable for bookings via a referral agent.
    • This offer is open from Wednesday 14th October 2020 at 9am to Monday 1st March 2021  or until the voucher limit has been met for this campaign.
  • Coffee Voucher Offer

    Book an appointment with our Novel Lasing Team in your local City today to receive a £5 Starbucks voucher

    Register your details with Novel Student and book an appointment with either Bridle Works, Hillside House or Silk Mill’s Leasing Office between now and the end of November 2020 to receive a £5 Starbucks voucher.

    To qualify for your voucher you will need to:

    1. Spot one of our Facebook & Instagram adverts for this offer, and follow the link to complete our ‘Voucher Offer Appointment Request’ form, book in a preferred time to visit your local Leasing Office.
    • Receive confirmation of an appointment time from our Novel Leasing Team.
    • Complete an appointment with our Novel Leasing Team.
    1. Or receive one of our leaflets in November’s edition of the Glasgow University Guardian newspaper.
    • Bring the leaflet to our Leasing Office in Cathedral Street.
    • Register your details at the Leasing Office.
    • Complete an appointment with our Novel Leasing Team.

     

    This offer will be running until the 30th November, so make sure you act quickly to ensure that you don’t miss out!

     

    The following terms and conditions will apply to this offer:

    • Qualifying students will receive a £5 Starbucks voucher electronically to their registered email after their viewing.
    • To qualify you must:
      • Be a full time student, who is enrolled with an educational institution in either Sheffield, Glasgow or Edinburgh.
      • Register your details with Novel Student.
      • Complete an appointment at our Leasing Office for either Hillside House Sheffield, Bridle Works Glasgow or Silk Mill Edinburgh.
    • You can obtain this offer by either:
    1. Seeing one of our digital averts on either Facebook or Instagram.
      • Follow the link on the advert, and completing the ‘Voucher Offer Appointment Request’ form, providing your name and contact details, and selecting your preferred time to visit the Leasing Office of Bridle Works, Hillside House or Silk Mill.
      • Receive confirmation of a suitable viewing time from the Leasing Team, via either email or phone.
      • Visit the Leasing Office and complete a viewing with the Novel site team.
    2. Receive one of our leaflet inserts from Glasgow University’s Glasgow Guardian Newspaper.
    • Bring your leaflet to the Bridle Works Leasing Office during opening hours.
    • Register your details with Novel Student.
    • Complete a viewing with the Novel site team.
    • The reward of this incentive is a gift card, in the form of a £5 Starbucks voucher.
    • We will aim to provide this gift card via email, no later than 48 hours after the terms and conditions of this offer has been met.
    • We will use the email address provided in your registration process to distribute your gift card to you. You must ensure that the contact details provided are correct and accurate.
    • It is the student’s responsibility to look after their vouchers, Novel Student will not be liable for any vouchers which are lost.
    • This offer relates to viewings for Hillside House, Bridle Works and Silk Mill.
    • Novel Student reserves the right to terminate, amend or extend this offer at any time
    • This offer is open from Tuesday 20th October 2020 at 9am to Monday 30th November at 7pm or until the voucher limit has been met for this campaign.
    • Viewings must be conducted during Leasing Office opening hours, Monday – Sunday, 9am – 5pm. You must visit the Leasing Office during these hours only.
    • Bridle Works Leasing Office is located at 366 Cathedral Street, Glasgow G1 2DA. Hillside House’s Leasing Office is located at 36 Division Street, Sheffield City Centre, Sheffield, S1 4GF. Silk Mill’s Leasing Office is located at 63 Grassmarket, Edinburgh, EH1 2HJ.
    • Silk Mill’s Leasing Office opens from the 27th October 2020. Appointments for Silk Mill will be available from this date.
  • Halloween Pumpkin Carving Competition

    Visit our leasing office in Sheffield to get your free pumpkin and carving kit for a chance to win a £100 gift card 

    The following terms apply:

    • The competition is open to residents aged 18 years or over.
      This offer is not available to Novel Student employees.
      No third party or automated entries are permitted.
    • There is no entry fee and no purchase necessary to enter this competition.
    • By entering this competition, an entrant is indicating their agreement to be bound by these terms and conditions.
    • Route to entry for the competition and details of how to enter are verbally given by our leasing manager Natalie Shaw, when you enter our leasing office.
    • Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.
    • The competition will begin on Monday 26th October.
    • The closing date for entry will be Saturday 31st October 2020. After this date, no further entries to the competition will be permitted.
    • No responsibility can be accepted for entries not received for whatever reason.
    • The rules of the competition and how to enter are as follows:
      The entrant must visit our leasing office located at 36 Division Street, Sheffield S1 4GF
      They must provide their name, email address and telephone number to enter the competition and receive a pumpkin and carving kit
      They must take the pumpkin home and carve themselves
      They must follow the competition guidelines and tag @novelstudent in their Instagram post or within their Instagram story of their final carved pumpkin
    • To acknowledge your tag and thereby enter you into the competition, @novelstudent will like your post
    • Novel reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by Novel.
    • Novel is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
    • The prize is as follows:
    • The prize is as stated, and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
    • The best carved pumpkin will be chosen as a winner, judged by our leasing manager Natalie Shaw.
    • The winner will be announced on Monday 2nd November 2020 and will be notified by direct message on Instagram and by email within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
    • Novel will notify the winner when and where the prize can be collected / is delivered.
    • The winner’s name will be available 28 days after closing date by emailing the following address: hillsidehouse@novelstudent.com
    • Novel’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
    • By entering this competition, an entrant is indicating their agreement to be bound by these terms and conditions.
    • The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
    • The winner agrees to the use of their name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
    • Entry into the competition will be deemed as acceptance of these terms and conditions.
    • This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to Novel and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found at [https://novelstudent.com/privacy-policy/].

     

    Managed by CA EUROPE MANAGEMENT SERVICES PM LIMITED (company no. 12024440) whose registered office is at 2 Cross Keys Close, Marylebone, London W1U 2DF.

  • Early Bird Booking Incentive

    Book your room today and receive a £250 gift voucher

    At Novel Student we would like to reward our early bird bookers who book with Novel Student for the 2021/22 academic year.

    To receive a £250 gift voucher you will need to be one of the first 30 students to book at one of our Novel Student properties.

     

    Only the first 30 bookings at each property are applicable for this reward, so make sure you act quickly to ensure that you don’t miss out!

     

    The below terms and conditions will apply to this early bird booking offer:

    • Qualifying bookers will receive a £250 gift card if they are one of the first 30 students to complete their booking at one of our Novel Student properties.
    • To qualify you must:
    • Complete a booking with Novel Student for the 2021/22 academic year.
    • A completed booking includes:
      • Completing an application for a selected apartment, quoting EarlyBird2020, in the promo box of the application form.
      • Signing a tenancy agreement and paying a holding deposit.
      • If selecting an instalment option as part of their tenancy payment plan a guarantor will also be required to sign the agreement.
    • Qualifiers will also need to fulfil the terms of their tenancy agreement, paying their first instalment of rent and moving into the property.
    • The rewards of this incentive is a gift card, in the form of a Go Gift card. To see which brands this will be applicable for payment in please refer to their website – https://global.gogift.com/.
    • We will aim to provide this gift card no later than 30 days after the terms of these conditions have been met, and the qualifying student has moved into the property.
    • The offer will be deemed null and void if the qualifying student cancels their booking.
    • Novel Student reserves the right to terminate, amend or extend this offer at any time.
    • It is the qualifying student’s responsibility to look after their voucher. Novel Student will not be liable for any vouchers which are lost.
    • If Novel Student are unable to obtain a Go Gift gift card they reserve the right to substitute this with a gift card which is of the value of £250 from an alternative company.
    • This offer relates to bookings at Bridle Works, Silk Mill and Hillside House for the 2021/22 academic year.
    • This offer cannot be applied in conjunction with any other offer.
    • This offer is not applicable for bookings via a referral agent.
    • This offer is open from Wednesday 4th November 2020 at 9am to Saturday 30th January at 5pm or until 30 bookings have been taken at each Novel Student property.

     

     

     

  • Flexible Booking Policy

    We know it remains a very difficult time for all students looking to plan their studies for the 2021/2022 academic year. While it is impossible to know how the global health crisis will evolve between now and September 2021 and we remain hopeful for a normal opening of our new buildings. Until there is more certainty globally, we want you to be able to book with us in confidence with our Booking Commitment.

    Travel Restrictions

    If government travel restrictions in the UK or your home country prevent you from travelling to the UK. Depending on circumstances, we will either postpone your contract start date or cancel your booking at your request.

     

    Face-to-face teaching delayed or your course is postponed

    If your course start date is postponed or your course moves online, and you wish to adjust your contract start date. We will adjust your start date at your request and at no additional cost to you, to match the starting month of your course.

     

    Isolation or Quarantine Required

    If you are required to quarantine for 2 weeks upon arrival to the UK or required to isolate at any point, our dedicated team at the community are available for your well-being and will provide regular health checks to ensure you are safe and well. We will support you with the delivery of any food or medicine that you require to your door.

     

    Course Cancellation

    If your course is no longer running then we will cancel your booking at your request.

     

    Each of the protections above will be subject to the relevant written verification within the specified timeframe and only apply to situations resulting from Covid-19. For further information on this policy please see our Booking Terms and Cancellation Policy.

     

  • Booking Terms & Cancellation Policy

    1. Booking Terms

    1.1. The Landlord agrees to conduct reference checks or verification (if required) of the Tenant’s information without delay after payment of the Holding Deposit.

    1.2. The Tenant agrees (subject to approval of this Booking by the Landlord) that when the Tenant signs and returns the Booking and Tenancy Agreement to the Landlord this shall constitute authority for the Landlord to counter-sign and complete the Tenancy Agreement without delay once Part 1 of the Rental Requirements have been satisfied in full and the Landlord has notified the Tenant that the Booking has been accepted. This Tenancy Agreement will then be a binding legal contract and a copy will be available from the Residents Portal.

    1.3. The Tenant agrees to provide an eligible and acceptable Guarantor who shall complete a Guarantor Agreement if the Tenant is a UK citizen and chooses not to pay the Total Rent prior to the Start Date or if the Tenant is under the age of 18 at the date of signing the Tenancy Agreement the Tenant agrees to provide an eligible and acceptable Guarantor who shall complete a Guarantor Agreement whether the Tenant is a UK citizen or a non-UK citizen. If the Tenant is a non-UK citizen, the Tenant agrees that in lieu of a Guarantor, they must pay all of the Total Rent in advance.The Landlord has provided the Tenant with a copy of the Landlord’s Privacy Policy (such policy is also available in full at novelstudent.com/privacy-policy and the MHCLG “How to Rent” checklist. The Landlord advises that the Tenant should read these documents before submitting this Booking.

    1.3.1. The parties acknowledge and agree that where the Property is ready for occupation when the Tenancy is granted copies of the Energy Performance Certificate and gas safety certificate (if relevant) for the Property are available via the Residents Portal. Where the Property is not yet ready for occupation the Energy Performance Certificate and gas safety certificate (if relevant) for the Property will be made available via the Residents Portal prior to the Move-In Date.

    2. Cancellation Policy

    2.1. Either party may terminate this Booking (and the Tenancy Agreement, if completed) by sending an email to the other party at any time during the 7 days after the date of this Booking (the “7 Day Cooling-Off Period”) unless the Move-In Date has occurred before then. If the Booking is cancelled during this period the Landlord will not charge the Tenant any sums due under the Tenancy Agreement and any Holding Deposit, Deposit, or advance of the Total Rent paid to the Landlord will be returned to the Tenant.

    2.2. If the Tenant is a prospective first year undergraduate student and the Tenant’s offer of a place at the University is withdrawn for one of the following reasons:

    2.2.1. by the University as a result of the Tenant not having achieved the required entry grades; or

    2.2.2. if the Tenant chooses to go to a different University as a result of having exceeded the Tenant’s expected grades; or

    2.2.3. the Tenant’s place at the University is withdrawn as a result of the Tenant’s student visa being denied; the Tenant may be eligible to be released from this Booking (and the Tenancy Agreement, if completed) provided the Tenant supplies the Landlord with the following evidence:

    • in respect of clause 2.2.1, a copy of the written rejection letter from the University or a screen shot of the Tenant’s UCAS which confirms that the required results were not achieved for the University; or
    • in respect of clause 2.2.2, a copy of the proof of acceptance of your new University by UCAS adjustment; or
    • in respect of clause 2.2.3, a copy of written rejection letter from the University which confirms that the Tenant does not have the relevant Visa and a copy of the relevant Visa rejection correspondence

    2.2.4. The Tenant must send the documents to the Landlord via email within 7 days from the date the Tenant’s results are published or within 7 days from the date the relevant Visa rejection correspondence is received. The Landlord will verify the documents and the Tenant will be obliged to supply any additional information requested by the Landlord. Provided that the Landlord is satisfied with the documents provided this Booking (and the Tenancy Agreement, if completed) will be cancelled and any Holding Deposit, Deposit or advance of the Total Rent paid to the Landlord will be refunded to the Tenant.

    2.3. The Landlord may terminate this Booking (and the Tenancy Agreement, if completed) if the Tenant;

    • Fails to provide the documents set out in Part 2 of the Rental Requirements; or
    • Fails to take occupation of the Unit within 7 days of the Move-In Date (save where prior arrangement has been made between the Landlord and the Tenant).

    2.4. To the extent provided by law, the Landlord shall not be liable to pay damages to the Tenant if the Landlord cannot give possession of the Unit to the Tenant on the Move-In Date for reasons beyond the Landlord’s reasonable control and in such case the Tenant shall not be liable to pay any part of the Total Rent or perform any of the other Tenant’s obligations prior to the date on which possession of the Unit can be given. The Tenant may terminate this Booking (and the Tenancy Agreement, if completed) if the Landlord is unable to give possession of the Unit to the Tenant within 90 days of the Move-In Date and any Holding Deposit, Deposit or advance of the Total Rent paid to the Landlord will be refunded to the Tenant.

    2.5. Following cancellation of this Booking (and the Tenancy Agreement, if completed) in accordance with this clause the Landlord will be entitled to re-market the Unit immediately to other prospective tenants.

    3. Holding Deposit

    3.1. The Holding Deposit will be paid on the date of this Booking and is equal to one week’s rent.

    3.2. The Landlord and Tenant agree as follows:

    • The Holding Deposit will be held by the Landlord for a maximum of 14 days whilst the Landlord carries out reference checks and reviews the documents required under Part 1 of the Rental Requirements.
    • A copy of the draft Tenancy Agreement was provided to the Tenant prior to the Holding Deposit being paid.
    • The Holding Deposit will be applied as a credit to any portion of the Total Rent due if the Tenancy is granted or refunded to the Tenant according to the terms of the Cancellation Policy in this Booking if the Booking is cancelled or retained by the Landlord in accordance with clause 3.3 below.

    3.3. If the Holding Deposit has been paid to the Landlord but the Tenancy Agreement has not been completed within 14 days after the Holding Deposit was taken and the Tenant does not qualify for a cancellation under terms of this Booking, the Holding Deposit will be forfeited to the Landlord in the following circumstances:

    • Where the Tenant provides false or misleading information when deciding to rent the Unit;
    • If the Tenant fails the right to rent checks referred to in the Booking;
    • If the Tenant fails to take all reasonable steps to enter into a Tenancy Agreement where the Landlord has taken all reasonable steps to do so.

    3.4. If the Holding Deposit has been paid to the Landlord and the Tenancy Agreement has been completed but the Tenant withdraws from renting the Unit as set out in clause 2.3(b) above the Holding Deposit will be forfeited to the Landlord.

    4. COVID-19 Cancellation Policy

    4.1. In addition to any cancellation rights listed in clause 2 of this Booking, the Tenant may cancel this Booking or modify terms of the Booking (and the Tenancy, if completed):

    4.1.1. if the Tenant lives in a country that has government-imposed travel restrictions in place by either the home country or the United Kingdom and/or local government that prevent the Tenant from traveling or arriving to the Property to taking possession of the Unit. If the restrictions are for an indeterminate amount of time, the Tenant may cancel the Booking (and the Tenancy, if completed). If the restrictions have a published ending date, the Tenant may post-pone the Move-In Date up to the published ending date.

    • In respect of clause 4.1.1, the Tenant must provide written notice to the Landlord of their desire to cancel or modify the Move-In Date no later than 7 days prior to the Move-In Date and must show evidence of the government-imposed restrictions.

    4.1.2. if the Tenant’s University and programme of study delays full-time or part-time face-to-face teaching programmes, the Tenant may postpone the Move-In Date until face-to-face teaching commences, either full-time or part-time. This clause applies only if no face-to-face teaching occurs.

    • In respect of clause 4.2.1, the Tenant must provide written notice to the Landlord of their desire to modify the Move-In Date no later than 7 days prior to the Move-In Date and must show evidence of lack of face-to-face teaching for their specific courses of study for the term in question.

    4.1.3. if the Tenant’s University cancels the study programme and course, the Tenant may cancel the Booking (and the Tenancy, if completed).

    • In respect of clause 4.1.3, the Tenant must provide written notice to the Landlord of their desire to cancel the Booking (and the Tenancy, if completed) no later than 7 days prior to the Move-In Date and must show evidence of the cancellation of the study programme and course on official correspondence to the Tenant from the University.

    4.2. All aspects of this COVID-19 Cancellation Policy apply only until the Tenancy is granted at Move-In. After this occurs, the Tenancy governs any rights to termination from both parties.

    4.3. If the Booking is cancelled during this period for any reason listed in clause 4, the Landlord will not charge the Tenant any sums due under the Tenancy Agreement and any Holding Deposit, Deposit, or advance of the Total Rent paid to the Landlord will be returned to the Tenant. If the Tenancy’s Move-In Date is postponed or otherwise adjusted, any portion of the Total Rent will not be charged for the pro-rata share of days it is postponed, and any amounts paid by the Tenant will be credited to the Tenant’s account.