What personal information does Novel Student collect?
We collect the following categories of personal information, at all times subject to the requirements of applicable law, in connection with processing and considering a tenancy application, booking, or reservation and, if you rent a property from us, fulfilling and maintaining your tenancy:
The provision of personal information as described in this notice is partly a statutory requirement, partly a contractual requirement under your tenancy, and partly a requirement to rent a property to you. You are required to provide personal information to us so that we can rent a property to you, and not providing the required information may prevent us from being able to rent a property to you or may require us to terminate your tenancy, as necessary and permitted by law. In any instance(s) where providing personal information is not needed in connection with a tenancy, we will inform you that further provision of personal information is entirely voluntary.
How does Novel Student use personal information?
We will only use or otherwise process your personal information when we have a legal basis to do so. When we do process your personal information, we will do so with your consent, or because the
processing is necessary: (1) for the performance of a contract with you; (2) to comply with our legal obligations; (3) to pursue our legitimate interests; or (4) to establish or defend a legal claim.
We regularly use your personal information to:
We also use your personal information for our own marketing purposes, including to send you information about products and services that we believe you may be interested in. We will only do so in the event that you have affirmatively consented to receive marketing communications, and you can always opt-out at a later date if you choose.
If we ever need to use personal information for any purpose(s) that is not specified herein, we will first either ask for your express consent, or we will make sure that we have a lawful basis for such use.
Under what conditions does Novel Student transfer personal information to a third party(s)?
We do not sell, trade, share or rent the personal information provided by you to us, either directly or through our website(s), to third parties. We will only transfer your personal information to third parties as follows:
information in order to protect the rights, property, or safety of a user or another person, as well as to disclose your personal information to investigate or prevent your violation of any contractual or other relationship with us or your illegal or harmful activity.
How does Novel Student secure personal information and other data?
We maintain appropriate technical and organisational security measures to protect against unauthorised or unlawful processing of personal information and/or against accidental loss, alteration, disclosure or access, or accidental or unlawful destruction of or damage to personal information. Our data security and privacy measures are at all times in accordance with applicable law and regulatory guidance. Any access to your personal information is restricted to those individuals that have a need to know in order to fulfill their job responsibilities, and we take appropriate steps to ensure that such personnel are bound to duties of confidentiality with respect to personal information.
How long does Novel Student retain personal information?
We store your personal information for as long as you maintain a business relationship with Novel Student so that we are able to properly perform our obligations and to achieve the purposes for which the personal information was collected, at all times in accordance with applicable data protection laws. When we no longer need to use your personal information, we will remove it from our systems and records and/or take steps to properly render it unintelligible so that you can no longer be identified from it.
For Novel Student tenants, personal information will be held for a period of seven (7) years following the end of your tenancy in order for us to comply with legal and regulatory obligations to which we are subject, including the need to support or defend a legal claim that is not yet barred by any applicable statute of limitations. If you are not a Novel Student Tenant, your personal information will be removed no more than two (2) years after the conclusion of our business relationship.
Your data protection rights.
If you are in the European Union or UK, then you have certain rights regarding your personal information. Specifically, you are entitled to:
If you make a request, we will respond to you within one (1) month from the date that we receive your request. We may not be able to accommodate your request in every situation, and if that is the case, we will let you know why.
In addition to the above rights, EU and UK data subjects also have the right to file a complaint about the processing of their personal information with their local data protection authority.
Novel Student does not make decisions of legal effect on or about data subjects solely via automated processing of personal information.
If you wish to contact us in order to make a request, you may do so via the information provided in the ‘Contact Us’ section below.
Novel Student utilises the following types of cookies:
Web Beacons: We use web beacons to help us better manage content on our website by informing us of what content is effective. Web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. This information is used to help improve the overall quality and experience of our visitors.
Embedded Script: is programming code that collects information about your interactions with the Novel Student website, such as the links you click on. The code is temporarily downloaded onto your device from
our server or a third-party service provider and is deactivated or deleted when you disconnect from our website.
In addition, we may integrate into the website technology provided by third parties (e.g., Google Analytics) to accomplish similar information collection. We may also use a variety of other technologies that collect similar information for security and fraud detection purposes.
For further information, you can visit www.allaboutcookies.org.
Specific Cookies that Novel Student Uses.
Cookies may be set either by Novel Student or by a third-party website. The tables below identify all of the cookies that we use and explain the purpose(s) for which they are used.
|NID||This cookie is used to a profile based on user’s interest and display personalized ads to the users.|
|_gat_UA-169844473-1||Google Universal Analytics technical cookie used to throttle request rate|
|_gid||Google Universal Analytics short-time unique user tracking identifier|
|_ga||Google Analytics tracking cookie|
Third Party Websites.
In certain circumstances, the Novel Student website may contain links to other, third-party websites. These links are for convenience only. Novel Student does not operate or maintain such third-party websites. As such, the contents of this Privacy Notice are inapplicable to those third-party websites and we encourage you to carefully review the privacy practices of any other website which you navigate to via Novel Student.
Changes to this Privacy Notice.
We regularly maintain and take steps to ensure that this notice is up-to-date, and in doing so it may be amended from time-to-time, consistent with the requirements of applicable law. Any updates will be reflected here, and as required, appropriate notice will be given concerning any such amendment and consent will be obtained to the extent consent is legally required. This notice was last updated on 31st March 2022.
If you have any questions or comments about this Privacy Notice, or wish to exercise any of your rights in and to your personal information, please feel free to contact us at:
Novel Student c/o CA Ventures
1st Floor – 22 Cross Keys Close, Marylebone, London W1U 2DW
Email: [email protected].
Or by telephone at: +44 0203 982 7837