Flexible Booking | Novel Student | Student Accommodation
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Novel Student
Novel Student

We offer
flexible booking

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Novel Student

Flexible Booking Policy

If your circumstances change and you need to adapt your booking, then the following will apply…

Covid-19

Closer to your move-in date, if your circumstances change due one of the below reasons, and you have not yet moved into your new home, we offer the following flexibility:

If your face-to-face teaching is delayed or course start date is postponed – we will adjust your start date at no additional cost.

Travel restrictions in the UK or your home country prevent you from travelling to the UK – depending on circumstances we will either adjust your start date or cancel your booking.

Your course is no longer running – we will cancel your booking at your request.

Evidence of travel restrictions, course changes, or official correspondence from the university will be required where applicable.

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No Place, No Pay

If your university offer is withdrawn due to:

  1. Not receiving the required entry grades or,
  2. You have exceeded your expected grades and chosen to study in another city as a result

Then you may cancel your booking with a) copy of a written rejection letter from your university or b) proof of acceptance of your new University by UCAS adjustment.

Novel Student must be notified of your request to cancel within 7 days from your results being published.

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No Visa, No Pay

If your place at the University is withdrawn, because of your VISA rejection you are permitted to cancel your booking with a copy of the relevant VISA rejection correspondence AND a written rejection notice from your University.

Novel Student must be notified of your request to cancel within 7 days from the date you receive your relevant VISA rejection correspondence.

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